CRM
Customer profiles, lead management and scoring, segmentation, history and follow-ups — one record per customer, across every channel.
The Business Operating System
The business operating system — one of its own kind.
Sigma Manager is a business operating system that runs your customers, sales, inventory, marketing, team and reporting from one place — with Lisa AI and your WhatsApp, Instagram and Facebook inboxes live inside it.
- 36 modules
- 240+ verified features
- Lisa AI — live
- WhatsApp · Instagram · Facebook — live
What is Sigma Manager?
Your whole business, in one system — not six apps.
A typical small business runs on a patchwork: a billing app, a stock spreadsheet, WhatsApp on the owner's phone, a CRM nobody updates. Sigma Manager replaces the patchwork with one system.
Every conversation, sale, stock movement and task lands on the same customer and the same product. One customer record. One product record. One source of truth.
Built for
- E-commerce & D2C
- Restaurants & food service
- Beauty & wellness
- Clinics & services
- Education & coaching
- Retail stores
- and more — ten business types
What you get
- One record per customer, across every channel and every sale
- WhatsApp, Instagram, Facebook, Telegram and Email in one team inbox
- Lisa AI answering routine questions around the clock, from your own catalogue
- Stock, purchasing and margins that update with every bill
- Point of sale, bookings and day close at the counter
- Opportunities spotted in your own data — drafted, waiting for your approval
How it works
Up and running in four steps.
1
Choose your business type
Pick from ten supported types. The modules you need switch on and the vocabulary changes to match how you work.
2
Add your business
Set up your catalogue, customers and team, give each person the access their role needs, and connect your channels.
3
Run the day in one place
Inbox, counter, bookings and stock room all write to the same records — and Lisa handles routine questions.
4
Act on what it surfaces
Sigma Manager spots stock risk, slow movers and win-back customers, drafts the fix, and waits for your approval.
Eight capabilities
Everything your business needs. In one system.
Not eight tools stitched together — eight capabilities reading and writing the same records.
ERP & Inventory
Product catalogue, stock, purchasing, suppliers, reorder warnings, and cost and margin tracked per product.
Sales & Billing
Orders, invoices, payments, refunds and revenue reporting — with point of sale and day close for the counter.
Marketing Automation
Campaigns, segments, follow-up sequences, message templates and social publishing, driven by real customer behaviour.
Omnichannel inbox
WhatsApp, Instagram, Facebook, Telegram and Email in one conversation view, matched to the same customer.
Lisa AI
Lead qualification, product recommendations and automated responses — live inside the workspace, in your business's tone.
Employees & Operations
Tasks, roles, workload, leave and performance visibility, with role-based access to every module.
Business Intelligence
Customer, product, employee and market intelligence — what is selling, who is buying, when, and what to do next.
Omnichannel inbox · Lisa AI
One customer. One conversation.
Every message lands in one shared team inbox, matched to the customer it belongs to — with their history, orders and segment beside it. Assign, take over, add notes, reply with templates or send the catalogue without leaving the thread.
- Telegram
Lisa AI, inside the workspace
Live— liveLisa sits on the same records as the rest of Sigma Manager, so it knows the catalogue, the customer and their history — and every reply updates the profile it came from. It works only from the products, FAQs and information you have configured.
Qualifies leads
Understands the enquiry, captures intent and routes the conversation — so your team picks up the ones worth their time.
Recommends products
Answers from your real catalogue, FAQs and business information — not from the open internet.
Responds automatically
Handles routine questions around the clock and hands over to a person whenever it should.
Want Lisa on its own? Meet Lisa.
Business Opportunities
The system proposes. You approve.
Sigma Manager reads your own records and surfaces what deserves attention — each suggestion with its reasoning visible, and drafted for you. Nothing goes out until you say so.
- 1Your business dataSales, stock, customers
- 2OpportunityWith the reasoning shown
- 3DraftCampaign · purchase order · product edit
- 4You approveOr discard it
Opportunity
Stock risk
Sales pace against stock level and lead time.
Opportunity
Slow-moving stock
Inventory moving below its expected pace.
Opportunity
Margin review
Products and prices worth a second look.
Opportunity
Bought together
Observed purchase relationships, for natural cross-sell.
Opportunity
Win-back
Customers who have stopped buying, ready to re-engage.
Opportunity
Best selling times
When demand actually peaks — by day, week and season.
Operations
A sale is never just a message.
Product, order, bill, stock movement and customer history stay connected — so the counter, the booking diary and the stock room all update the records your reports read from.
Bookings & resources
Tables, chairs, rooms and practitioners — one booking engine for restaurants, salons and clinics, tied to the same customer record.
Point of sale & day close
Bill at the counter, take payment and close the day — every sale updates stock and the customer's history.
Purchasing & suppliers
Raise purchase orders, track suppliers and act on reorder warnings before a product runs out.
Team & access
Assign tasks, see workload and leave, and give each person exactly the access their role needs.
Why it's different
A production system, not a concept.
- Modules
- 36ModulesFrom CRM to day close, on one core.
- Verified features
- 240+Verified featuresChecked against the product source.
- Automated test suites
- 160Automated test suitesRun by continuous integration on every change.
- Business types
- 10Business typesOne platform, vocabulary that fits yours.
One record, not eight integrations
Every capability reads and writes the same customer and product — nothing to sync, nothing to reconcile.
AI that works from your data
Lisa answers from your catalogue and FAQs, inside the same workspace your team uses.
Built for Indian SMEs
UPI-ready, with Indian languages, and modules that switch on for your kind of business.
Figures as of September 2026.
Sigma Manager — frequently asked questions
What is Sigma Manager?
Sigma Manager is a business operating system for Indian SMEs. It brings CRM, inventory, sales and billing, marketing automation, an omnichannel inbox, Lisa AI, team operations and business intelligence into one system, so every conversation, sale and stock movement lands on the same customer and product record.
How is it different from using a CRM, a billing app and WhatsApp separately?
Separate tools each keep their own copy of your customers and products. In Sigma Manager, all eight capabilities read and write the same records — a chat, a bill and a stock movement update one customer and one product — so your reports reflect the whole business, not one app's slice of it.
Which messaging channels does it support?
The shared team inbox brings together WhatsApp, Instagram, Facebook, Telegram and Email, each conversation matched to the customer it belongs to. The WhatsApp, Instagram and Facebook inboxes are live today, as is Lisa AI.
What does Lisa AI do inside Sigma Manager?
Lisa qualifies leads, recommends products and answers routine questions around the clock — working only from the catalogue, FAQs and business information you have configured, and handing over to a person whenever it should. Every reply updates the customer's profile.
Which kinds of business is it built for?
Ten supported business types run on one platform, including e-commerce and D2C, restaurants, beauty and wellness, clinics, education and retail. Choosing yours switches on the modules you need and changes the vocabulary to match how you work. It is UPI-ready, with Indian languages.
Will the system take actions on its own?
No. Sigma Manager surfaces opportunities from your own data — stock risk, slow movers, win-back customers and more — with its reasoning visible, and drafts the campaign, purchase order or product edit for you. Nothing goes out until you approve it.
How do I get started?
Book a demo. We walk you through Sigma Manager configured for your kind of business — your catalogue, your channels and your team.
See your business in one system.
We'll walk you through Sigma Manager configured for your kind of business — your catalogue, your channels, your team.
- Lisa AI — live
- WhatsApp · Instagram · Facebook — live